![]() Instead if you ask more, bankers would load you with the famous ALM or asset-liability management concept. ![]() ![]() Of course, there is documentation involved which need to be carefully handed over to the customer and that cannot be done digitally yet, but at least the initiation of the process should be digital. Try pre-closing, let’s say a seven-year car loan within three years, the fight is worse. Why then, should it be any different for banking services? Unless a borrower or depositor makes the mandatory visits to the branches or phone calls to the relationship manager the loan or deposit cannot be closed. Funds can be redeemed online, IPOs are subscribed and refunded online if the allotment doesn’t happen.
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